Kay-Kwatics & Exotics LLC- Terms and Conditions

1. Introduction

Welcome to Kay-Kwatics & Exotics! By purchasing our products and using our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these Terms, you must not purchase products or use our services.  

2. Products and Services Provided

Kay-Kwatics & Exotics offers a diverse range of reptile and aquatic products, including, but not limited to, enclosures, equipment, food, and accessories. We may also provide related services such as consultations and custom setups. The specifics of the products and services available will be detailed on our website, in our store, or individual service agreements and are subject to change.

3. Ordering and Payment

a. Ordering: Products can be ordered through our Etsy website link, in person at our reptile show, or as otherwise specified. All orders are subject to availability and our acceptance.

b. Payment Terms: Payment is required at the time of purchase for products unless otherwise agreed upon in writing for specific services. Accepted payment methods will be clearly indicated at the point of sale or on your invoice.

4. Order Changes and Cancellations

Changes or cancellations may be possible for product orders. The customer is responsible for researching and understanding before the order is processed or shipped. Please contact us as soon as possible if you need to make adjustments. Cancellations made without proper notice may incur a fee.

5. Product Information and Disclaimer

We strive to provide accurate information regarding our products, including descriptions, images, and specifications. However, please be aware that variations may occur. Kay-Kwatics & Exotics is not responsible for any misuse of products or failure to follow provided care guidelines. It is the customer's responsibility to research and understand the specific needs of their reptiles and aquatic life.

6. Warranty and Limitation of Liability

Any warranties on products sold by Kay-Kwatics & Exotics will be those provided by the original manufacturer. We may assist with warranty claims where applicable. Kay-Kwatics & Exotics is not liable for any indirect, incidental, or consequential damages arising from purchasing or using our products or services. Our liability is limited to the purchase price of the product or service in question.

7. Customer Responsibilities

Customers are responsible for ensuring the proper and safe use of all products purchased from Kay-Kwatics & Exotics. For any in-home services, customers are responsible for providing access to the designated area and ensuring a safe working environment for our team. Any specific needs or potential hazards should be communicated to us prior to service.

8. Changes to Terms and Conditions

Kay-Kwatics & Exotics reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website or displaying them in our store. Continued purchase of products or use of our services after any changes signifies your acceptance of the new Terms.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of Alabama. Any disputes arising under or in connection with these Terms shall be subject to the jurisdiction of the courts in Alabama.

10. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us below via email. The laws of the State of Alabama govern these Terms and Conditions

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We appreciate your business and are here to help you provide the best care for your reptiles and aquatic pets!

Purchasing or using? The customer is responsible for researching and understanding.